Printing cannot be performed in Google Cloud Print

Last Updated : 17-Jul-2015
Issue Number : 8202711600

Solution

Since the middle of June, 2015, a phenomenon has been seen where printer registration or printing cannot be performed in Google Cloud Print. It is due to change of the Google server’s authentication method.

Solution:

No measures are planned for the printer

To resolve the phenomenon, the printer firmware needs to be upgraded. However, the firmware upgrade cannot be performed due to the printer capabilities.

Workaround:

By connecting the printer to the internet using a PC, you can use Google Cloud Print without the phenomenon.

For details, visit Google Cloud Print home page, then go to "Cloud Ready Printers," "Add a Classic printer," and "Connect your classic printer."