07 Mar 2012 (Updated)

    ​Discontinuing of Free Repair Services Concerning CCD Wire Bonding Issue for certain Models

    Thank you for using Canon products.

    We made an announcement in October 2005 about our free repair services to address a problem with the CCD image sensor used in certain Canon digital cameras and digital camcorders. As the service period for some of these models has now ended, kindly note that we will no longer provide such free repair services for the below affected models after the indicated date.

    Accordingly, repair services for the Affected Products below that are received after the discontinuance date will be handled in accordance with Canon general repair standards and regulations.

    Affected Products:​

    Digital Camera
    Free Repair Discontinuation Date
    PowerShot A95
    After July 31, 2012
    PowerShot S1 IS
    After April 30, 2012
    PowerShot S60
    After April 30, 2012
    Digital IXUS 500
    After January 31, 2012
    PowerShot A75
    After December 31, 2011
    PowerShot A85
    After December 31, 2011
    Digital IXUS 430
    After October 31, 2011
    Digital IXUS IIs
    After August 31, 2011
    PowerShot A310
    After July 31, 2011
    PowerShot A80
    After June 30, 2011
    PowerShot A60
    After March 31, 2011
    PowerShot A70
    After February 28, 2011
    Digital IXUS 400
    After February 28, 2011
    PowerShot A300
    After January 31, 2011
    Digital IXUS II
    After January 31, 2011
    Digital IXUS V3
    After July 31, 2010
    PowerShot A40
    After March 31, 2010
    Digital IXUS 330
    After March 31, 2010
    Digital IXUS V2
    After March 31, 2010
    Digital Camcorder
    Free Repair Discontinuation Date
    FX400/50
    After September 30, 2012
    FV40 / FV300
    After October 31, 2011
    IXY DV 5 EX
    After October 31, 2011
    ZR90 / 85 / 80
    After June 30, 2011
    MV750i / 730i / 700i / 700 / 690 E
    After June 30, 2011
    MV 6i MC E
    After April 30, 2011
    IXY DV 3
    After March 31, 2011
    ELURA 50 A
    After January 31, 2011
    ZR 70MCA / 65MCA / 60A
    After December 31, 2010
    MV 650i / 630i / 600E / 600i E
    After December 31, 2010
    MV5i MC
    After April 30, 2010
    ELURA 40 MC
    After March 31, 2010

    This Service Notice will update the following notice on CCD Image Sensor Advisory, dated October, 2005.